Aged Care Participant Advisory Group
At CRCS we are keen to hear your thoughts on how we are doing and what you would like to see more or less of. There are a number of ways you can help us:
- completing a feedback form – online or through our front office
- sending us an email at feedback@crcs.com.au
- speaking to your Case Worker
- attending our regular Get Involved information and introduction sessions
- attend our Aged Care Participant Advisory Group
- contacting Diana Terry, Senior Manager Aged Care on (02) 6278 8101.
The Aged Care Participant Advisory Group meets quarterly, offering a forum for participants to advise CRCS on improving service quality, suggest activities, provide input on communication and outreach, and identify barriers to accessing services.
We are excited to announce that the next Aged Care Participant Advisory Group (ACPAG) meeting has been decided to be held in the Community Centre on Thursday 12 September, from 12 to 1pm.
During this meeting, the group will hold an important election to choose a new participant co-chair. This co-chair will work alongside our existing leadership to represent the voices and interests of all participants, ensuring that your feedback and needs are heard and addressed. The election is also open to our participants representatives.
If you would like to be involved in the ACPAG and are currently receiving Aged Care services from CRCS, please get in touch with Ryan Scifleet (Ryan.Scifleet@crcs.com.au, (02) 6264 0200) or Diana Terry (Communitycare@crcs.com.au, (02) 6278 8101) to learn more.
We look forward to your participation.

Recent News Stories
Following on from the signage placed around the Belconnen Community Centre and notices distributed to participants, we are sharing this update to confirm that the Swanson Court carpark has now permanently closed as of Tuesday 2 April 2025, due to a new development at the site by JWLand.
Young people in Belconnen now have easier access to free, confidential health and wellbeing support with the arrival of the T25 Clinic at Belconnen Youth Centre. Every Thursday from 2pm to 5pm the T25 Clinic van, Mini Pat, will be on-site offering a safe and welcoming space for young people aged 12 to 25. There’s no need for an appointment – just drop in when you need support.
The Canberra Day Appeal 2025 has wrapped up for another year and we are grateful to everyone who contributed, either by making a donation or helping to spread awareness. Thanks to the generosity of our community, employees and corporate supporters, we raised an amazing $6,736.40 – an increase from $5590 in 2024. These funds will go directly towards recruiting, training and supporting more volunteer transport drivers, ensuring people in our community can get to their essential medical appointments for chronic health conditions such as cancer and kidney disease.
Patsy is a lifelong storyteller and a creative spirit. For nearly 20 years, she was a storyteller at early childhood education centres, captivating children with her tales – sometimes using handmade props to bring them to life, other times sharing stories she wrote herself. Creativity has always been second nature to her, and when she’s caught up in a project, time flies by often leading to late nights. Though she recently stepped away from storytelling, she continues her creative pursuits, including a quilt project through Involve (stay tuned!).
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