If you’ve called or connected with Living Well, chances are you’ve already spoken to Nadine, our Coordinator of Customer Service. She’s been part of the Living Well team for the past two years and describes the team in one word: collaborative.
In her role, Nadine makes a real difference by ensuring every participant is treated as an individual. She takes the time to understand people’s unique needs and goals, and works alongside them to help them stay independent and safe at home. Whether it’s connecting someone with services, offering clear guidance, or simply being a steady support, her focus is always on empowering people to live well in their own way.
One of the most rewarding parts of her work is seeing people successfully navigate the My Aged Care system. “It can feel overwhelming and confusing at first, but being able to guide someone step-by-step and then seeing how it improves their quality of life is incredibly motivating,” she says.
Outside of work, Nadine loves to recharge by getting out into nature. Hiking through the bushland around Canberra helps her clear her mind, reset, and return refreshed. She’s also a keen reader and is currently making her way through Sarah J. Maas’s fantasy novels – the perfect way to unwind after a busy week.
When asked what she loves about being part of CRCS, Nadine doesn’t hesitate: “Because we’re a local organisation, we really understand the needs of our community and can respond in meaningful, practical ways. It’s incredibly rewarding to know the work we do strengthens the wellbeing and connectedness of Canberra.”
Recent News Stories
After an extraordinary 32 years of service, we say a heartfelt goodbye to Graham McKercher, who recently resigned from CRCS to take some time out, enjoy being a grandad, and undertake some international travel.
As Program Manager for Living Well Aged Care, Dominique (known as Domi) brings a wealth of experience and compassion to the team. With a background as a rehabilitation nurse, Domi has spent many years working with older people and encouraging them to live independently.
As Program Manager for Living Well Aged Care, Dominique (known as Domi) brings a wealth of experience and compassion to the team. With a background as a rehabilitation nurse, Domi has spent many years working with older people and encouraging them to live independently.
Margaret is one of the many friendly faces who joined CRCS’s Involve program after participating in the Communities at Work social groups. We recently asked her to share a bit about herself as part of our effort to get to know each other better and celebrate the diverse experiences within our group.
This year our Involve group is creating something special – a storytelling quilt made up of memories and experiences. We’re calling it Moments in Time because each quilt square captures a memory or moment, or even a series of moments, that the maker feels deeply connected to and wants to share.