Community Transport support is for people who are ageing, recovering from a medical episode or for people living with a disability. Transport support is available to ACT residents living independently in our community, either in their own homes or independent units within a retirement complex. Carers of eligible participants may also use Community Transport services.

CRCS Transport runs a variety of vehicles including 2 wheelchair accessible options so we are able to meet the diverse mobility and transport needs of our community.

The fleet of community transport and CRCS employees

The Community Transport services coordinated by CRCS are government subsidised and service users incur a small co-contribution for the transport support provided. This co-contribution amount and payment arrangements are discussed during the registration process.

It is important to note that registration with the CRCS Community Transport Services is essential before we are able to commence the delivery of Community Transport support.

Community Cars

Community Cars provide transport to medical and paramedical appointments, shopping trips and social and recreational activities. Our car transport service operates ACT wide Monday to Friday from 7:00am – 7:00pm excluding public holidays.

Eligibility

CRCS Community Transport services are government subsidised and are funded by both the Australian Government Department of Health (CHSP) and ACT Health Directorate (CASP).

Commonwealth Home Support Program (CHSP) – Available for people aged 65 and over and for people who identify as being of an Aboriginal and/or Torres Strait Islander background aged 50 and over. Registration via the My Aged Care Contact Centre is required prior to accessing our CHSP funded Transport services. Please contact My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au for more information or to commence the referral process.

It is important to note that external referral pathways to accessing CRCS Community Transport services may take some time, so please consider this when a need for transport support is identified. CRCS Transport responds to new referrals as quickly as possible once they are received at the program.

Community Assistance and Support Program (CASP) – Available for people aged under 65 living with a disability or may be experiencing a temporary or episodic health condition that prevents them from using mainstream public transport alternatives. The program is also available for people identifying as Aboriginal or Torres Strait Islander aged under 50. To register for Transport support please contact CRCS Connect on 6264 0200 or email connect@crcs.com.au Referrals may also be made directly via the Community Transport service by phone to 02 6278 8124 or email to transport@crcs.com.au

Community Bus

The CRCS Community Bus is an initiative of the ACT Government and is funded by the Community Services Directorate.

With a focus on social activities, transport support is available for group outings, shopping trips as well as social and recreation activities. Every month the CRCS Community Bus service offers two excursions to visit local attractions or to enjoy lunch together. The Community Bus operates Monday to Friday primarily between the hours of 9:00am – 3:00pm excluding public holidays. These operating hours may be flexible to meet community need. The Community Bus Service operates a wheelchair accessible vehicle.

Eligibility

The Community Bus is for people who are isolated, have mobility issues, social or other barriers to accessing mainstream public transport options. The bus is available for seniors, people living with a disability, parents of young children as well as residents of aged care facilities.

Volunteering Drives Our Community

Volunteers in the CRCS Community Transport service provide thousands of hours of transport support to people in our community each year.

Volunteer drivers assist people to maintain their independence and social and community connection. Volunteer drivers utilise their own vehicles to transport participants to essential appointments, shopping trips or social and recreational activities. If you love driving and have a passion for meeting people visit our volunteers page to find out more about volunteering with CRCS.

How to register

My Aged Care Contact Centre 1800 200 422 www.myagedcare.gov.au
CRCS Connect 02 6264 0200 or connect@crcs.com.au
Contact the Transport Team on 02 6278 8124 or email transport@crcs.com.au
Office Hours: 9:00am – 5:00pm Monday to Friday

Operating Hours

Car transport operates ACT wide Monday to Friday between the hours of 7:00am and 7:00pm excluding public holidays.

The Community Bus operates Monday to Friday between the hours of 9:00am – 3:00pm excluding public holidays. The Community Bus may operate outside these hours for special events by arrangement. Advance notice of bookings requesting travel into New South Wales is required to allow time for appropriate approval requirements.

Cost

Small participant co-contribution required for all services with costs and payment arrangements discussed during the registration process.