Annual Report 2024 - 2025

At CRCS, we want to understand the difference we’re making, and how we can keep doing better. Our Social Impact Framework helps us measure what matters: how our programs improve people’s lives, strengthen communities and create lasting change. 

This year, we took major steps to strengthen our approach. We embedded impact frameworks within our Youth and Living Well programs, helping teams track outcomes in real time and use data to shape practice. We also continued our partnership with ARACY, co-developing both a Child and Family Wellbeing Framework and an Evaluation Framework that bring evidence and lived experience together. These tools give our teams a clearer picture of what’s working and where we can go further.  

We shared our learning nationally through an ARACY NEST Framework webinar, showcasing how CRCS is leading the way in collaborative, evidence-informed practice. Our work drew strong interest from other community organisations looking to strengthen their own impact measurement and evaluation approaches. 

To make our framework more accessible, we refreshed its design to align with CRCS’s new branding and developed the guiding principles for Pillar 6, focused on continuous improvement and learning. We also gathered valuable insights through our Annual Participant Survey, ensuring the voices of participants directly inform how programs are designed and delivered. 

Partnership remains central to how we work. This year, we continued to co-facilitate communities of practice, share resources and training, and collaborate with local and national partners to improve outcomes across the sector. Our Network Coordination program plays a key role by connecting services, identifying gaps and building practical pathways between organisations so that children, young people and families can access the right supports at the right time. Together, we’re building a stronger evidence base, and a stronger community.