Annual Report 2024 - 2025

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Keeping Children Safe at CRCS 

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At CRCS, nothing is more important than the safety and wellbeing of children. Safeguarding is not just policies and procedures – it’s a culture and understanding the responsibility we hold with the utmost seriousness.

Children, families and communities place their trust in us, and we are committed to honouring that trust every single day. 

As CEO, I truly believe that keeping children safe is one of the most important things we can do. When we put safeguarding first, we help every child feel valued, supported, and able to grow in a happy, secure environment. It’s all about giving them the best chance to thrive. – Mandy Green, CRCS  

This year, our Education and Care participants told us: 

100% said they trust CRCS to do the right thing

100% said we meet or exceed their expectations

86% said our team always treated them with respect

These results are a strong endorsement of our approach – but we are never complacent. We’ve strengthened our child safety measures in line with new ACT and NSW standards, including: 

  • tougher reporting requirements
  • regular audits of programs
  • regular audits to ensure our employees understand their roles and responsibilities
  • regular audits of employees and their screening
  • a strict “no personal devices” policy wherever children are present.

Every new employee is fully screened, trained and supported before they ever work alone with children. 

This year also marked an important step forward: we partnered with the Australian Research Alliance for Children and Youth (ARACY) to co-design the CRCS Child and Family Wellbeing Framework. Grounded in ARACY’s nationally recognised Nest Framework, this evidence-based model ensures children are not only safe, but also thriving – healthy, loved, learning, participating, and connected to culture. 

CRCS Child and Family Wellbeing Framework

CRCS Child and Family Wellbeing Framework

In 2024–25, CRCS partnered with the Australian Research Alliance for Children and Youth (ARACY) to co-design a wellbeing framework tailored to our community. Based on ARACY’s Nest Framework, it helps us measure and strengthen the wellbeing of children and families we support.

Explore More of Our Impact

Each part of our work is connected. Explore more stories, programs and results from across the Annual Report.